I received a telephone call from the head of the cement-production business which is our largest competitor in the area, and he asked me if we could sell him a certain amount of cement because their other suppliers weren´t giving them any more credit.The conversation went more or less like this:
He thanked me and the conversation finished there. I can assure you that the fullness and happiness I felt in that moment are worth much more than the cement. I felt completely fulfilled, humanly speaking. This act surprised my employees, who didn´t understand at first, and I had to explain to them that the most important thing wasn´t the exchange itself but what it could build within and outside of our business.
That month, we reached record sales, and right now in the middle of the crisis, we´re able to sell nearly 30% more compared to the same time-period last year.
This way of relating to others, putting ourselves at the service of others, led to a chain of reccomendations that reinforces our reputation and offers us new business opportunities every day, almost without having to look for them. If businesses discovered the usefulness, even economically speaking, that the EoC generates when lived radically, they wouldn´t hesitate to put it into practice.
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